Question 1

What file formats do you accept?

Accepted Answer

We accept PDF format. submitting your thesis as a high-quality PDF.

Question 2

How long does printing take?

Accepted Answer

Standard orders are completed within 3-5 business days. Express delivery options are available for same-day or next-day completion.

Question 3

Can I see a proof before final printing?

Accepted Answer

Yes! We provide digital proofs for all orders. You can review and approve your thesis before we proceed with final printing.

Question 4

What binding options are available?

Accepted Answer

We offer hardcover, softcover, spiral, and perfect binding. Each option comes with various customization choices including cover colors and embossing.

Question 5

Do you offer student discounts?

Accepted Answer

Yes, we offer special pricing for students. Contact us with your student ID for discount information.

Question 6

Which paper is best for my thesis?

Accepted Answer

We recommend high-quality 100 gsm premium paper as standard. It feels more substantial than ordinary copier paper, does not show through, and gives your work a first-class tactile finish—especially important for double-sided printing.

Question 7

What is the difference between hardcover and softcover?

Accepted Answer

Hardcover is the most stable and premium option (similar to a book). Softcover is more flexible, lighter, and more affordable—ideal for term papers and similar work.

Question 8

Will my data be deleted after printing?

Accepted Answer

Absolutely. Data security is our top priority. Your uploaded PDF files are used only for the printing process and are automatically deleted from our servers after a short retention period for safety.

Question 9

Is there a preview before I complete my print order?

Accepted Answer

Yes. Our online configurator shows a real-time preview of your chosen binding and finishing options, so you can check that embossing and colors match what you want before you order.

FAQ

FAQ